Refunds / Exchanges
If for any reason you are not satisfied with your Blü Fern purchase, we will gladly accept returns on unopened / mostly unused orders placed within 30 days. Simply complete the Return Authorization Form and return the merchandise within 30 days of receipt of your purchase. Shipping & Handling fees are not refundable.
All items purchased with a promo code are final sale.
If a product arrives broken or damaged, we are happy to send a replacement. However, a photograph as proof of the damage/defect is required.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. Please do not hesitate to contact us at firstname.lastname@example.org at any time if you are unhappy with your order.
Any products purchased at one of our retail partners must be returned to that retail partner. Only products ordered from blu-fern.com may be returned to us.
We love and appreciate our customers. Please let us know if there's anything else we can help with.